The Epson C6000 & C6500 Label Printers come with a 1 year warranty as standard. However you may or may not be aware that the options to extend these are great value and the level of support is impressive. What we’re going to do is look at what warranty options there are, what they cost and what’s included.
What are the Warranty Packages Called?
Epson support packages and extended warranties are called “CoverPlus” service agreements.
What Options of CoverPlus Warranty Are There?
3 Years CoverPlus Onsite Service for Epson C6000
£527.50 ex VAT
5 Years CoverPlus Onsite Service for Epson C6000
£1,131.00 ex VAT
3 Years CoverPlus Onsite Service for Epson C6500
£527.50 ex VAT
3 Years CoverPlus Onsite Service for Epson C6500
£1,131.00 ex VAT
You have a 3 or a 5 year support option on both the Epson C6000 & C6500. This means that your standard warranty is upgraded to 3 or 5 years and this isn’t an addition but still amazing value.
What is included in the Epson CoverPlus Warranty
Your warranty is with Epson direct and not with us at HD Labels. Although we can sell the agreement and can be a first line of support. Ultimately your agreement is with Epson.
Epson aim to be onsite to repair your Epson C6000 or C6500 within 2 business days of the initial call being received. They or we will help you perform basic trouble shooting over the phone and email but if it goes beyond this you will have an engineer onsite.
One thing to be aware of is that the CoverPlus agreements do not cover the replacement of parts or items that are designated as maintenance parts that have just come to the end of their life. You will have specific parts that don’t fail but they are designed to need replacing after an amount of use. Items such as the Maintenance Box for example.
Why should you Purchase the CoverPlus Warranty for your Epson?
Here are the key reasons for taking any extended warranty:
- Control your running costs for potentially the life of the printer
- Limit downtime with pre-agreed response times
- Onsite Engineer means there is no shipping and minimal delay on repair
- If you rely on your printer and it’s key to production it’s effectively and insurance policy
- Peace of mind
Talk to the Team
For more information on the Epson C6000 & C6500 CoverPlus extended warranty options. Please get in touch with our team and we’ll be happy to talk through your requirements to ensure you find the right products for your needs.
